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Elements Wellness Terms & Conditions

Elements Wellness – French Farm, Akaroa

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Last updated: October 2025

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Welcome to Elements Wellness. By booking or participating in any of our offerings — including group yoga classes, sauna sessions, cold plunges, wellness retreats, or private events — you agree to the following terms and conditions.​

 

1. Bookings & Payments​

  • All bookings must be made in advance via our website, email, or booking platform.

  • Payment is required at the time of booking unless otherwise arranged.

  • Prices are listed in NZD and may be subject to change.

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2. Cancellations & Refunds

 

Yoga — Courses, Drop-Ins, & Private Sessions

  • Courses: Payment confirms your spot for the full 8-week term.

  • Cancellations: More than 48 hours before the course start date — full refund or credit.

  • Less than 48 hours before — non-refundable.

  • Missed classes: Unfortunately, missed classes within a course cannot be refunded.

  • Private sessions:

  • Cancellations with at least 24 hours’ notice — full refund or reschedule.

  • Within 24 hours — non-refundable.

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Sauna — Private & Social Sessions

  • Full payment is required at booking to secure your time slot.

  • Cancellations & Reschedules:

    • More than 48 hours before your booking — full refund or reschedule.

    • Within 48 hours — non-refundable, but you may transfer your session to another person.

  • Please arrive on time. Late arrivals may result in shortened sessions out of respect for subsequent bookings.

  • Participants must follow all safety and health guidance while on site.

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Retreats — Day Experiences

  • Retreats are small-group experiences (maximum 7 guests).

  • Full payment is required upon booking to secure your place.

  • Cancellations:

    • More than 14 days before — full refund or transfer to a future retreat.

    • Within 14 days — non-refundable, but you may transfer your booking to another person.

    • If Elements Wellness must postpone due to weather or unforeseen circumstances, you’ll be offered a new date or a full refund.

  • Retreats are designed for general well-being and are not a substitute for medical care. Please inform us of any relevant health conditions when booking.

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3. Health & Safety

  • By participating in any Elements Wellness activities, you acknowledge and accept the risks involved in sauna use, cold exposure, movement, and natural terrain.

  • You agree to disclose any health conditions that may affect your participation.

  • You must be over 18 years of age, not pregnant or breastfeeding, and not under the influence of alcohol or drugs.

  • We reserve the right to refuse participation if we believe it may compromise your health or safety.

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4. Guest Conduct

  • Please arrive on time and respect the quiet, shared nature of the space.

  • No alcohol, smoking, or drug use is permitted on the property.

  • Guests are responsible for their own belongings and behaviour.

  • Any damage caused to the property or equipment may be charged to the guest.

 

5. Weather & Site Conditions

  • Our facilities are located in a natural, coastal setting. In the event of extreme weather or unsafe site conditions, we may reschedule or refund your session.

  • Please wear appropriate footwear and take care on outdoor paths, especially after rain.

  • To ensure everyone’s safety, guests are asked to stay within the designated retreat areas and avoid entering other off limits parts of the property.

 

6. Privacy Policy

  • We collect your personal information solely for booking, safety, and communication purposes.

  • Your information is stored securely and will never be shared or sold.

  • You may opt out of marketing emails at any time.

 

7. Photography & Media

  • Occasionally, photos may be taken during social saunas, yoga classes or retreats for use in social media or promotional content.

  • Please inform us if you do not wish to be photographed.

 

8. Liability

  • Elements Wellness and its facilitators are not liable for any loss, injury, or damages sustained during your time on the property.

    By attending, you agree to participate at your own risk and release Elements Wellness from any liability.
     

 

If you have any questions about these terms, please contact us directly at:
elementswellnessnz@gmail.com
French Farm, Akaroa, New Zealand

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